We are now open for our FRENCHMAN'S CREEK & HELFORD KAYAK ADVENTURES for a maximum of 6 people.
We are ONLY taking card payments this year. Payment for the trip should be made in full at the time of booking. Additional product purchased can be paid for through the website shop or over the phone on 0779 4321 827.
Due to smaller group sizes we recommend you book at least one week in advance during school holidays.
Please arrive at the boatshed to meet your guide at least 15 minutes before your kayak adventure. Please allow for a 10 minute stroll through the hotel gardens from the carpark to the boatshed on the foreshore. https://www.youtube.com/watch?v=9wsymk3IRng&t=1s
Toilet - There is a toilet at the foreshore next to the boatshed our customers can use.
Leaving belongings - we have a boatshed and kit room where you can leave your belongings whilst you are out on the water. We have shelving, but no lockers and it is a shared space and so please leave any valuables at home or in the car. We are not liable for the loss of any property.
Refreshments - the hotel is now open to our customers for light lunches served 12-2pm and afternoon teas served 3-5pm but you must call 01326 250288 and book a table in advance.
We are unable to hand out our reusable water bottles, but we can refill yours if you bring your own.
Cameras / phones: We recommend you leave cameras and phones on the shore and enjoy the kayaking experience. Our guides take photos of you on the kayak adventure which are shared on social media and you can buy a copy of them on a usb stick for £15, which are posted to your home address. If you do want to bring your own cameras / phones please bring something to attach it to yourselves as they can easily got lost in the river!

Frenchman's Creek Kayak Adventure Coronavirus information for customers

YOUR BOOKING

  • YOUR BOOKING IS FOR MEMBERS OF YOUR HOUSEHOLD ONLY OR A MAXIMUM OF 5 PEOPLE FROM SEPARATE HOUSEHOLDS

  • PLEASE CANCEL YOUR TRIP IF ANY OF YOUR HOUSEHOLD HAS ANY SIGNS OF CORONAVIRUS – YOU WILL RECEIVE GIFT VOUCHERS FOR A FUTURE TRIP OR RECEIVE A FULL REFUND

  • INFORM KORU STAFF OF SWIMMING ABILITY, FITNESS LEVELS AND ANY MEDICAL CONDITIONS BEFORE DAY OF TRIP

  • INFORM KORU STAFF OF WETSUIT AND BOOTIE REQUIREMENTS BEFORE DAY OF TRIP

PARKING

  • PLEASE FOLLOW SIGNS TO THE DESIGNATED CAR PARKING AREA

  • CAR PARKING FOR OUR CUSTOMERS IS BEHIND THE SWIMMING POOL AND NEW PROPERTIES AT THE FAR END

  • DO NOT DRIVE DOWN TRACK TOWARDS FORESHORE

GETTING TO VENUE FROM CAR PARK

  • IT IS A 5 TO 10 MINUTE WALK FROM CAR PARK TO THE FORESHORE AND BOAT SHED

  • WALK PAST NEW PROPERTIES AND TURN RIGHT AND FOLLOW PATH TO FORESHORE AND THE BOAT HOUSE IS LOCATED TO THE LEFT

  • PLEASE KEEP 2 METRES APART FROM PEOPLE WHO NOT PART OF YOUR HOUSEHOLD

CHANGING AND PREPARING FOR TRIP

  • WE ARE NOT USING THE CHANGING AREA WITH CURRENT GUIDELINES SO PLEASE ARRIVE WITH SWIMMING COSTUME ON UNDER CLOTHING

  • PLEASE USE YOUR OWN WETSUIT IF YOU HAVE ONE

  • BRING TOWEL TO CHANGE UNDER

  • WASH HANDS IN TOILET AREA BEFORE GETTING CHANGED FOR MINIMUM OF 20 SECONDS

  • STAY 2 METRES AWAY FROM GUIDE

  • THERE IS A SECURE AREA TO LEAVE PERSONAL BELONGINGS DURING TRIP

  • YOUR KAYAK, PADDLES, BUOYANCY AIDS, WETSUIT & BOOTIES (IF REQUIRED) HAS BEEN CLEANED THOROUGHLY USING ANTIBACTERIAL SOLUTION PRIOR TO YOUR ARRIVAL

BRIEFING AND LAUNCHING

  • STAY 2 METRES APART FROM GUIDE DURING BRIEFING

  • BRING YOUR OWN WATER WITH YOU FOR TRIP

  • YOU WILL BE RESPONSIBLE FOR TAKING YOUR KAYAK AND PADDLES INTO THE WATER FOR LAUNCHING

  • FAMILIARIZE YOURSELF WITH EQUIPMENT AND TECHNIQUES BEFORE WE LEAVE THE BAY

DURING GUIDED KAYAK TRIP

  • STAY 2 METRES APART FROM GUIDES KAYAK

  • KEEP TO SAFETY PROCEDURES STATED DURING BRIEFING

  • WHEN LANDING KAYAK, STEP OFF KAYAK IN A SAFE MANNER KEEPING 2 METRES APART FROM GUIDES KAYAK AND LIFT KAYAK ABOVE TIDE WATER MARK AND BRING PADDLES WITH YOU

  • THE GUIDE WILL ONLY COME WITHIN 2 METRES OF YOU IN EMERGENCY SITUATIONS

AFTER KAYAK TRIP

  • LIFT KAYAKS AND PADDLES TO OUTSIDE BOAT SHED

  • BUOYANCY AID, WETSUITS AND BOOTIES TO BE PLACED IN CLEANING BIN WITH ANTIBACTERIAL CLEANING SOLUTION

  • WASH HANDS FOR MINIMUM OF 20 SECONDS IN TOILET AREA BEFORE GETTING CHANGED

  • USE TOWEL TO GET CHANGED

  • PHOTOS FROM TRIP WILL BE LOADED TO FACEBOOK WITH YOUR PERMISSION

enquiries@korukayaking.co.uk

+44 (0) 7794 321827